Frequently Asked Questions
Everything you need to know about Ndlss performance gear, shipping, and returns.
How should I care for my Ndlss performance apparel?
To maintain the technical integrity of our fabrics, we recommend machine washing in cold water with similar colors and hanging to dry. Avoid using fabric softeners or bleach, as these can break down moisture-wicking fibers.
What is your return policy for sports gear?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. For hygiene reasons, certain items like water bottles and base layers are final sale unless defective.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your gear ready for a specific race or training session.
Do you offer international shipping?
Yes, Ndlss ships worldwide. International delivery times vary by location, typically ranging from 7-14 business days. Please note that customs duties may apply depending on your country.
How do I determine the right size for me?
Our gear is designed for an athletic, aerodynamic fit. We provide a detailed size guide on each product page with specific measurements for chest, waist, and hip to help you find your perfect match.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through specialized financing partners at checkout.